/faq/

FAQ

Frequently asked. Honestly answered.

The same questions every parent asks before their first Talk. Plus the ones nobody wants to admit they're wondering. Answered the way a friend would, not a brand.

  • 90-day money-back guarantee
  • Instant access
  • Lifetime use
A mom and her daughter playing with arms outstretched on the bed
no jargon. just answers.

We answer every emailUsually within 24 hours

Getting started

The basics, in plain English.

If this is your first time on the site, start here. Five quick answers to the questions every newcomer asks.

The Body Safety Talk

The conversation most parents put off for two years.

The biggest objections we hear, answered honestly. If you're nervous about this Talk, you're in the majority, and probably the right person to do it.

The Online Safety Talk

For the platforms you didn't grow up on.

Roblox. Snapchat. Discord. The things on your kid's screen that you probably haven't used yourself. Here's what to ask, and what most parents miss.

The Big Feelings Deck

For the 7:32 AM cereal meltdowns.

The original deck. Used in homes, classrooms, and therapy offices in 68 countries. Here's how parents and teachers actually use it.

Access & support

Pricing, refunds, shipping, support, all the boring stuff.

The logistics. Skim it, bookmark it, come back to it. We answer every email, usually within 24 hours.

Didn't find your question?

Just ask us.

We answer every email, within one business day, often the same day. There's no support ticket form or chatbot; you'll get a real person, often me.

"If your question isn't here, ask. I read these myself."

  • Answered by a human
  • Within one business day
  • 90-day money-back guarantee

Got your answers? Now go have the Talk.

Pick the one you've been putting off. Open the first card tonight. Five minutes at bedtime. The conversation finally done.

Debbie

Debbie, Co-Founder, Trailies